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How To
Boost You Advertising Response Rates
The
latest data on the amount of advertising messages that an
average human is exposed to is frightening. It is no wonder
that we develop coping mechanisms to screen out some of the
constant barrage and we only pay attention and respond to
those that are related to to what we want and need. Only a
small percentage of people who see advertisements and receive
direct mail will respond.
In fact if the advertising is of poor quality the response may
even be zero.
It is not
uncommon to hear business people saying that they do not feel
that advertising is effective. In fact they are somewhat
correct. The full truth is that their advertising is
ineffective. Here are seven things that you can do to boost
the responses that you get to your advertising.
1
Improve Your Chances by Targeting the Right People
People don't read ads. They read what interests them. This may
sound obvious to you, but expensive advertising material is
regularly broadcast far and wide with no real focus on who
will receive the message and how relevant it will be to them.
When planning your campaign, don't try to reach the whole
universe. Advertise to an
identifiable person. Build a picture of this person in your
mind. Are they male or
female? Is that person a wine connoisseur or a beer drinker?
What newspapers or magazines do they read? Where do they spend
their leisure time?
It will take time to build up a mental picture of your target
person, but the effort will be worth while. Eventually, you
will have a clear idea of what media to use the reach this
type of person when they are ready to buy and you will have a
good sense of what will motivate them to respond to your
marketing campaign
If you are mailing or e-mailing people, take the trouble to
look for lists that are relevant to your products, rather than
mailing everyone in a postcode. Buy lists from relevant
clubs or journals or look for attendance lists at suitable
exhibitions. Make sure lists are frequently checked and
updated, especially for emails, and you will get more leads for
less effort.
2 Work Out Your USP
and Blow Your Competition Away
No matter what business you are in, you must establish your Unique Selling
Proposition (USP). When you are clear about what makes you
stand apart from the competition, you give yourself something
to shout about. It gives your customers a reason to choose
you.
In the shampoo market, for example, some products are
formulated for babies and children, others are suitable users
with dandruff, while still others are positioned at the luxury
market and are only sold in salons. This
differentiation/positioning is a key to any good marketing.
Similarly in the drinks market, a new entrant has recently
successfully challenged long established vodka brands, using
the fact that it is made in Russia as a USP. In the same way,
the stronger your USP is, the more likely it is to draw
customers away from the competition.
3 Use Strong Words
To Entice Your Customers
Unless you are a major consumer brand, you should not be
investing heavily in brand building advertising. Rather than
building a brand image, you need to be creating action
advertising. You need to focus on making customers act to buy
your product now.
The direct method to do this is to use strong words and phrases to make claims
about your product that will make customers sit up and take
notice.
Use these words to draw vivid pictures in the minds of your
targeted customers. Spell out how your product will help
them do something more easily, or make them more successful. If you can
make them feel younger or more attractive, you will whet their
appetite and draw them in. Tell them how to achieve a
desirable, but previously unobtainable, goal, and you will
surely create buying interest.
Don’t
get too carried away with the strong prose though - you must
be able to deliver on all those promises that you make.
4
Add Pictures
Research
shows that images deepen the level of engagement with your
customers when they are used well. If your product is designed
to make your customers more successful, show a picture of a
typical customer enjoying the trappings of success. If linked
to your ad copy, your customers will identify with the
benefits of success through both the image and the text and
will be more motivated to use your product.
5
Remember That Features Bore & Benefits Entice
How many times have you seen bring headlines such as "We Stock a Large Range of
Stationery", or "We've Been Established for 15 Years".
These are real turn-off for your customers, so avoid them at
all costs. "Our management is highly
experienced in all matters" sounds like self congratulation.
There's nothing there for the customer. Turn these boasts into
customer benefits. Get their pulse rates racing and you have
potential sales. Keep in mind that this is about your
customers and how you can help them - not about your business.
6 Use
Testimonials
People
are very sceptical about advertising claims these days. They
probably have good to be wary. testimonials are a great way
helping potential buyers about the benefits of dealing with
you. The great thing about them is that they are all about
customers needs and how the can be solved. Start a program to
capture testimonials at every opportunity. Regularly collate
the most powerful ones that you collect and use them at every
opportunity.
7 Use
Every Opportunity To Motivate Potential Buyers
So
your buyer is close to making up his mind. He knows about your
business. He wants the benefits that your product can bring.
He knows why he should by your product and not for your
competitors. And he trusts you to deliver what you promise.
How can motivate him to take the final step and act on what
the knows?
Use a
guarantee to take the risk out of acting. A money-back
guarantee will assure your buyer that no matter what happens
he will not make a mistake.
Or use a
limited time offer. Or while stocks last. Compel the buyer to
use your call to action. Of course you must make sure that the
action step is both clear and simple for your buyers.
These simple steps will improve the effectiveness of any
advertising that you carry out, leading to improved responses,
more sales leads and higher sales.
This article was written by Mark McCormack, founder and
Managing Partner of Markmedia, a B2B marketing consultancy.
Mark has over 20 years experience in all aspects of
marketing. If you have a particularly challenging marketing
assignment, Mark would love to hear from you at
mark@markmedia.org.uk. This article is copyright and all
rights are reserved.
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